Make a return on an order
Prepare your parcel with the products and insert form that you have filled out and send it in the post, not forgetting to pay the postage, to:
firstname.lastname@example.org with the order number to inform us of your return
Remember, there is no need to send back your product. Simply send us a photo of the damaged product.
Send us your photo by email to email@example.com.
Once your photo has been validated by our customer service, a new product will be sent to you immediately.